ACCOMMODATION - TERMS & CONDITIONS
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE MAKING YOUR PURCHASE. By
making your purchase, you signify your acceptance of these terms. If you do not
agree to these terms & conditions, please do not make your purchase. Regency
Travel Cyprus reserves the right, at its discretion, to change, modify, add, or
remove portions of these terms at any time. Please check the terms periodically
for changes.
 Regency Travel is an established inbound tour operator that can offer you the
best rates and satisfy all your Cyprus holiday accommodation needs
professionally and efficiently.
The
information and photos featured in our sites are accurate to the best of our
knowledge and based on the information given to us from the owners of the
hotels, hotel apartments and villas. We will endeavour to make your holiday in
Cyprus as pleasant and enjoyable as possible and deal with any serious customer complaints
but can not be held responsible for any inaccuracies to the information given.
Confirmation
To confirm your booking a minimum
amount of €35.00 (Thirty five Euros) non-refundable down payment is required. The
remainder balance will automatically be charged to your account (unless otherwise
pre-instructed) 23 DAYS
PRIOR TO THE CHECK IN DATE.
Cancellations before arrival
1. In the event of cancellation made at least 23 days in prior there is no
charge. (except the down payment) If you have paid more than €35.00 (Thirty
five Euros) then the difference will be refunded.
2. In the event of cancellation made 23 - 1 days in prior, a
cancellation fee equal with 4 nights of accommodation payment
will be charged to your account. Difference will be refunded.
Cancellations
on arrival
An equal to 4 nights accommodation fee
will apply in case that the accommodation booked does not meet your
expectations and you wish to cancel it. Difference will be refunded.
Non show
Complaints
Any complaints regarding your accommodation should be made
to the hotel's management directly. In the event that customers are not
satisfied then they should contact us immediately. Complaints received after
quests departure will not be accepted.
Check-in
The official accommodation night starts after 14.00
hours. e.g. If you are arriving in Cyprus on the 2nd May at 01.00 a.m.
your starting night should be the 1st May.
Check-Out
Minimum Accommodation
Changing of a confirmed booking
Changing the date or even the status
of a confirmed booking is not always possible, however every effort will be made
in order to comply with your request, at an extra administration fee of €17.00
(Seventeen Euros) per change, except:
(1) in the case of additional nights.
(2) in the case of additional service booked with us (e.g. airport transfers,
car hire, cruise, excursions etc)
All customers are subject to the internal rules of the booked hotel.
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